Roy Yeh
@royyeh
System Analyst building KYC/AML systems and retail apps that cut data errors by 80%.
United KingdomWhat I'm looking for
As a Freelance System Analyst & Technical Consultant, I re-engineered KYC/AML systems for a B2C blockchain startup and launched an internal web app that increased team efficiency by 40% and cut data errors by 80%.
At Teleperformance Canada, I facilitated 15–20 real-time interpretation sessions daily for healthcare and finance clients, maintaining a 95%+ satisfaction rate. Previously, at USI Global and Chung Yo Information, I delivered software projects and launched B2B SaaS platforms, working across requirements, integrations, testing, and incident response.
Experience
Work history, roles, and key accomplishments
Freelance System Analyst & Technical Consultant
Self Employed
Apr 2024 - Present (2 years 6 months)
Re-engineered KYC/AML systems for a B2C blockchain startup, reducing manual review workload through detailed technical spec leadership. Streamlined retail operations by launching an internal web app that increased team efficiency by 40% and cut data errors by 80%.
Facilitate 15-20 real-time interpretation sessions daily for healthcare and finance sectors, maintaining a 95%+ satisfaction rate. Improve first-call resolution by adapting complex terminology for English-Mandarin interactions.
Technical Project Manager / System Analyst
USI Global
Dec 2022 - Mar 2024 (1 year 3 months)
Delivered 4 major software projects from initiation to go-live, ensuring all scope and timelines were met by cross-functional teams. Managed cross-national SAP integration, leading an 8-person dev team to complete 38 deliverables in under 6 weeks.
Product Manager / System Analyst
Chung Yo Information
Jul 2020 - Nov 2022 (2 years 4 months)
Launched 3 B2B SaaS platforms from 0 to 1, overseeing discovery and backlog prioritisation to meet strict contractual SLAs. Increased developer adoption by 50% by lead-optimising API platform UX and documentation for 10+ third-party integrations.
Education
Degrees, certifications, and relevant coursework
National Taiwan University of Science and Technology
Bachelor of Science, Computer Science
Earned a Bachelor of Science in Computer Science, equivalent to a UK Level 6 degree.
Scrum.org
PSM-I, Project Management
Professional Scrum Master I certification.
Project Management Institute
CAPM, Project Management
Certified Associate in Project Management certification.
Google Data Analytics, Data Analytics
Google Data Analytics certification.
Microsoft
Azure Fundamentals, Cloud Computing
Azure Fundamentals certification.
Google AI Professional, Artificial Intelligence
Google AI Professional certification.
Google Project Management, Project Management
Google Project Management certification.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Job categories
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