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Rupa Pyaram

@rupapyaram

Technical Business Analyst at Tata Consultancy Services who authored 300+ test scripts and investigated 500+ banking technology issues.

United Kingdom

Message

At Tata Consultancy Services (TCS), I gathered and analysed requirements for business-critical banking technology, translating stakeholder needs into technical requirements, user stories and acceptance criteria.

I authored 300+ test scripts and supported functional, integration, regression and UAT activities. I also investigated 500+ application, system and data issues using SQL, REST/SOAP APIs and Postman.

I managed 200+ Jira tickets, maintaining traceability across requirements, testing, findings and defects. I also delivered 10+ system demonstrations to client stakeholders, gathering feedback and explaining functionality.

In my Inbound Vendor Reconciliation & Exception Intelligence project, I analysed 600 records and translated 8 business requirements into 14 KPIs for a 3-page Power BI dashboard. I also designed and built an AI-enabled food safety inspection application using Python, Flask, TensorFlow and React.

Experience

Work history, roles, and key accomplishments

FC Associate (Process Guide)

Amazon Fulfillment Centre

Sep 2025 - Aug 2026 (11 months)

Coordinated workloads for 8+ associates across operational workflows, monitored performance across 20+ activities, and investigated shipment and process exceptions. Produced structured shift handovers and trained 2 associates on process guide responsibilities.

Process Improvement Operational Workflows Exception Handling Team Coordination Training Communication Skills

Assistant System Engineer

Tata Consultancy Services

May 2021 - Aug 2023 (2 years 3 months)

Gathered and analysed business and system requirements for banking technology, authored 300+ test scripts, and investigated 500+ application, system, and data issues. Managed 200+ Jira tickets and delivered 10+ system demonstrations to 30+ client stakeholders.

SQL REST APIs SOAP APIs Postman JSON XML Jira Functional Testing Integration Testing Regression Testing UAT Root Cause Analysis Requirements Analysis User Stories Acceptance Criteria Use Cases Technical Documentation Stakeholder Management

Education

Degrees, certifications, and relevant coursework

Forage

Siemens Mobility Project Manager Job Simulation, Project Management

2026 - 2026

Completed the Siemens Mobility Project Manager Job Simulation in 2026.

LinkedIn Learning

Getting Started as a Business Analyst, Business Analysis

2026 - 2026

Completed the course 'Getting Started as a Business Analyst' in 2026.

Forage

ERP Transformation | PwC Technology Consulting Simulation, Technology Consulting

2026 - 2026

Completed the PwC Technology Consulting Simulation in 2026.

University of Leicester

MSc, Cloud Computing

2023 - 2025

Pursued an MSc in Cloud Computing, covering systems analysis, service-oriented architectures, software engineering, cloud technologies, and an individual project.

Microsoft

Microsoft Azure Fundamentals (AZ-900), Cloud Fundamentals

2023 - 2023

Earned the Microsoft Azure Fundamentals (AZ-900) certification in 2023.

University of Mumbai

BSc, Computer Science

2018 - 2021

Completed a BSc in Computer Science, with coursework in database management systems, data structures, software engineering, web technologies, and programming.