Open to opportunities

Esther Akinola

@estherakinola

Message

I drive B2B revenue through prospecting, CRM management, and full-cycle sales.

Nigeria

Message

I've driven enrollment growth at DAREY.IO through targeted outbound sales, increasing enrollment rates by 30% and conversion rates by 25%. I manage the full sales cycle, from discovery and qualification to tailored demonstrations, follow-up, and closing.

Across Reliance Health, ChampionMall, and Jumia Nigeria, I've consistently exceeded revenue targets, reduced churn from 30% to 10%, and built scalable onboarding processes. I use CRM platforms, data analysis, and high-volume prospecting to build strong pipelines, retain customers, and improve sales performance across remote teams.

Experience

Work history, roles, and key accomplishments

Current

Enrollment Consultant/Sales Closer

Current

Darey.io

Oct 2024 - Present (1 year 10 months)

Increased enrollment rates by 30% through targeted outbound sales and prospecting strategies. Improved conversion rates by 25% through relationship building and objection handling.

B2B Sales Lead Generation Cold Outreach Prospecting Pipeline Management CRM Management Data Analysis Sales Strategy Customer Acquisition Customer Retention Negotiation Closing

Sales Development Representative

Reliance Health

Oct 2022 - Sep 2024 (1 year 11 months)

Leveraged CRM systems (Zoho) and other tools to track targeted contacts and manage daily activities. Used high-volume prospecting strategies to reach new businesses across the states.

Zoho Lusha Apollo Lead Generation Prospecting CRM Management Data Analysis Sales Strategy

Senior Telesales Executive

Reliance Health

Sep 2022 - Oct 2022 (1 month)

Communicated with stakeholders to gather information about business processes, goals, and challenges. Made outbound calls to potential customers to sell products or services.

Telesales Outbound Calling Persuasion Customer Relationship Management Cross Functional Collaboration

Telesales Executive

Reliance Health

Jul 2021 - Sep 2022 (1 year 2 months)

Created new team member onboarding processes and policies. Called existing and potential customers to persuade them to purchase company products and services.

Pipedrive Freshdesk Twilio CRM Management Account Management Onboarding Telesales Customer Satisfaction

Business Building Executive

ChampionMall

Sep 2021 - Apr 2022 (7 months)

Conducted market research to identify profitable markets for the mall. Worked with senior executives to pursue new opportunities and attract vendors.

Market Research Vendor Onboarding Stakeholder Management Customer Acquisition Customer Retention Business Development

Customer Success Support

Jumia Nigeria

Aug 2019 - Jul 2021 (1 year 11 months)

Used Operations Management Systems (OMS) to analyze and process customer feedback. Managed high volume of phone calls and provided responses to all, maintaining high quality of service.

Operations Management Customer Service Problem Solving Performance Metrics