Open to opportunities

Cynthia Chiemezie

@cynthiachiemezie

Message

Results-driven lead generation and sales specialist turning qualified prospects into revenue through targeted outreach.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can generate and qualify leads, refine sales funnels, and use CRM automation to exceed targets—while delivering responsive customer support and measurable growth.

I’m a results-driven Lead Generation and Sales Specialist with 3+ years of experience driving customer acquisition, nurturing leads, and exceeding revenue goals. I’m adept at managing customer relationships, optimizing sales funnels, and implementing effective outreach strategies.

I’ve generated and qualified 100+ B2B leads using Apollo.io and Lemlist, producing 40+ successful discovery calls, and I’ve improved lead response rates by 25% through personalized outreach. I also support sales closure efforts—contributing to a 20% increase in quarterly revenue—by tracking engagement and nurturing prospects through the funnel.

Alongside sales work, I deliver dependable customer support, maintaining 95% first-contact resolution while keeping customer records accurate and reducing data entry errors by 15%. I work comfortably with CRM systems and automation tools (HubSpot, Salesforce, Freshdesk, Intercom, Zapier), focused on measurable growth for both remote and local teams.

Experience

Work history, roles, and key accomplishments

Sales Development Representative

De Sun Chemical Industry

Jan 2023 - Jan 2024 (1 year)

Built a monthly pipeline of 150+ prospects across SaaS and eCommerce using LinkedIn Sales Navigator and HubSpot CRM. Supported sales closure efforts that contributed to a 20% increase in quarterly revenue.

Sales Development Pipeline Management LinkedIn Sales Navigator HubSpot Lead Nurturing Prospecting B2B Sales Revenue Growth Support

Customer Service Representative

Sunnyworld Services

Jan 2022 - Jan 2024 (2 years)

Handled 50+ daily customer inquiries and maintained 95% first-contact resolution. Kept client records accurate with 100% accuracy and reduced data entry errors by 15%, improving retention and engagement metrics.

Customer Support First Contact Resolutions Customer Retention Customer Satisfaction Process Improvement

Sales Representative

Moi Fresh Bakery

Jan 2020 - Jan 2022 (2 years)

Performed prospecting and lead qualification to expand the retail customer base. Increased daily sales volume through direct marketing and client relationship management, and used customer feedback to improve product satisfaction.

Retail Sales Prospecting Lead Qualification Direct Marketing Customer Relationship Management Sales Growth Client Communication

Data Entry Support / Counsellor

Institute of Human Virology Nigeria

Jan 2017 - Jan 2018 (1 year)

Supported community HIV/AIDS awareness and prevention outreach by collecting and accurately entering health program data into databases. Assisted counseling initiatives for women in rural communities.

Community Outreach Data Entry Health Data Database Management Counselling Program Support Volunteer coordination

Lead Generation Specialist

Viralystics Media

Jan 2024 - Present (2 years 4 months)

Generated and qualified 100+ B2B leads using Apollo.io and Lemlist, resulting in 40+ successful discovery calls. Improved lead response rate by 25% through personalized outreach campaigns and refined targeting with the marketing team.

B2B Lead Generation Apollo.Io Lemlist Lead Qualification Cold Email Outreach Appointment Setting Sales Pipeline Management