I’m looking for an opportunity to grow, expand my skills, take on meaningful challenges, and contribute to a collaborative team. I value clear communication, continuous learning, career growth, and a supportive environment where I can use my technical, analytical, problem-solving, and communication skills to make an impact.
Looking for a job
Rose Adme
@roseadme
Computer Science graduate and adaptable problem solver with strong technical, analytical, and communication skills and a passion for growth.
United StatesWhat I'm looking for
I’m a Computer Science graduate with a diverse professional background across technology, healthcare, financial services, customer support, and operations. I earned my Bachelor of Science in Computer Science with honors and also hold a CIW Web Design Specialist certification. Throughout my career, I’ve gained experience in technical troubleshooting, healthcare administration, Medicare, financial services, documentation, problem-solving, and supporting customers and professionals in fast-paced environments. My technical background includes programming, databases, web technologies, software development concepts, and working with a variety of systems and digital tools. I’m a quick learner who is analytical, organized, adaptable, and comfortable communicating with people from different backgrounds. I speak English, Haitian Creole, and French, and I enjoy technology, learning new skills, solving problems, and finding ways to make processes more efficient. I’m focused on continuing to grow professionally, expanding my experience, and bringing my combination of technical knowledge, communication skills, and real-world experience to an organization where I can contribute and make an impact.
Experience
Work history, roles, and key accomplishments
Current
Troubleshoot Medicare claims, eligibility, and online portal issues. Resolve inquiries regarding benefits, referrals, and prior authorization.
GO
Receptionist
Greenberg Dental & Orthodontics
Jul 2022 - Dec 2023 (1 year 5 months)
Managed scheduling, insurance verification, and patient records. Maintained HIPAA compliance and accurate electronic records.
Assisted customers with Apple Card accounts and payment inquiries. Resolved Apple Wallet and device-related issues.
Troubleshot Apple devices, iCloud, and Apple ID issues. Guided customers through technical solutions and data recovery.
FA
Customer Service Representative
Faneuil
Jul 2020 - Oct 2021 (1 year 3 months)
Assisted customers with unemployment claims through the CONNECT system. Resolved account, payment, and eligibility issues.
Assistant Manager
Citi Trends
Oct 2019 - Jul 2020 (9 months)
Supervised daily store operations, inventory, and staff. Trained employees and monitored store performance.
Processed sales and assisted guests in a high-volume environment. Maintained inventory accuracy and store organization.
Processed purchases, returns, and exchanges. Assisted customers and maintained accurate transactions.
SU
Prepared food orders and provided customer service. Operated POS systems and maintained food safety standards.
MC
Processed customer orders in a fast-paced environment. Maintained food quality, cleanliness, and safety standards.
Education
Degrees, certifications, and relevant coursework
Rasmussen University
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science from Rasmussen University.
Valencia College
Associate of Arts, General Studies
Associate of Arts in General Studies from Valencia College.
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
90k+ USD
Social media
Job categories
Software EngineerBusiness AnalystSoftware EngineerIT ConsultantIT Support SpecialistIT AdministratorIT Project ManagerIT ManagerIT Sales ManagerHealth Data AnalystHealthcareHealth Policy AnalystHealth Informatics SpecialistTechnical Support EngineerTechnical ArchitectTechnical LeadTechnical Account ManagerTechnical Product ManagerTechnical Program ManagerTechnical Project ManagerTechnical Business AnalystTechnical Support RepresentativeTechnical Support Specialist
Skills
Technical SupportSystem TroubleshootingCustomer ServiceMedicare ClaimsBenefits and EligibilityData ManagementData AnalysisPythonJavaC#SQLHTMLCSSJavaScriptGitCommunication SkillsMicrosoft OfficeMicrosoft TeamsMicrosoft 365Microsoft ProjectMicrosoft VisioMicrosoft FabricMicrosoft Entra IDMicroservices ArchitectureMicrosoft SuiteMicroservicesMicrosoft WordMicrosoft CopilotMicrosoftMicrosoft Office 365
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