Jordan Hill
@jordanhill
I build secure cloud-based web applications and support high-volume healthcare systems.
United StatesWhat I'm looking for
I'm building software engineering capabilities through cloud security, web development, and Agile coursework at Southern New Hampshire University. I've developed IT policies and secure website processes while facilitating Scrum ceremonies to improve team collaboration.
At AdventHealth's Millenia ER, I support patient-access workflows by resolving system and registration issues, assisting end users, and documenting corrections for billing accuracy and audit readiness. My earlier Walmart department management experience strengthened my leadership, inventory optimization, customer service, and operational discipline.
Experience
Work history, roles, and key accomplishments
Software Engineer Customer Support
Advent Health
Apr 2025 - Present (1 year 5 months)
Utilized multiple hospital information systems to collect, update, and verify patient data in a high-volume emergency room environment. Troubleshot system access issues and supported end users with system navigation and workflow questions.
Managed daily operations of a high-traffic retail department, ensuring efficient service and customer satisfaction. Reduced out-of-stock items by 30% through regular inventory audits and supplier coordination.
Developed and implemented IT policies and processes for cloud-based web development, leading to a secure website. Facilitated Scrum exercises including daily stand-ups, sprint planning, and retrospectives to improve team collaboration.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science, Software Engineering
Pursuing a Bachelor of Science with a concentration in Software Engineering.
CompTIA
CompTIA A+, Information Technology
Earned CompTIA A+ certification.
CompTIA
CompTIA Network+, Information Technology
Earned CompTIA Network+ certification.
CompTIA
Healthcare IT Technician, Healthcare IT
Earned Healthcare IT Technician certification.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Portfolio
github.com/JordanH177Salary expectations
Social media
Job categories
Skills
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