Rosa Perez

I am a customer-centric and performance-driven professional with a strong enthusiasm for leveraging my transferable skills to handle diverse administrative tasks. My experience includes providing impeccable support to management and key clients while steering fast-paced office operations. I focus on achieving organizational objectives and excel at cultivating robust relationships with customers by offering value-driven services and resolving high-priority escalations.

In my current role as an UTR Area Manager at Amazon Logistics, I track and report key performance metrics to ensure success in my designated area. I maintain a comprehensive understanding of workflow and daily production goals, identify safety hazards, and monitor workforce productivity. My previous experience as a Cashier/Sales Associate at Burlington Coat Factory honed my skills in customer service, financial transactions, and team collaboration, allowing me to contribute effectively to sales targets and enhance customer satisfaction.