Meigha House

Provided high-level customer service, interacting professionally with patients, physicians, and referral sources. Documented and triaged calls, ensuring patient satisfaction and escalating issues as needed while educating patients on billing and financial responsibilities. Scheduled appointments, managed patient arrivals, and processed payments, ensuring compliance with third-party reimbursement a

Maintained a 40% sustained increase in average weekly sales and provided multi-unit support across eight district stores. Consistently achieved operational goals and maintained customer experience KPIs above district and regional averages. Managed cash handling, inventory, and stock control for over 200 items, while overseeing daily operations and supporting staff.

Calmly charted clinical findings in a high-pressure, fast-paced professional environment, contributing to a 50% reduction in patient wait time. Communicated directly with physicians and assisted in focus studies on patient care. Accurately documented all elements of patient care treatments and follow-up care.

Communicated with healthcare providers, insurance companies, and patients via multiple channels. Accurately filled and dispensed an average of 500 to 800 prescriptions daily. Managed incoming inventory, verified quantities, checked for outdated medications, and transcribed written prescriptions into the electronic medical record system.

Completed all required coursework for secondary education. Earned a high school diploma, demonstrating proficiency across a broad curriculum.