Timi User

As Team Co-ordinator, I oversee the day-to-day operations of the warehouse team, assigning tasks and ensuring work efficiency. I am responsible for coordinating with other departments, monitoring inventory levels, and maintaining a safe working environment, utilizing Denver and Paperless systems to optimize team performance.

As Team Leader, I assumed responsibilities for bar operations, ensuring health and safety standards were met and monitoring stock levels. I acted as a liaison between management and staff to ensure expectations were met and exceeded.

As a Customer Adviser, I provided excellent customer service over the phone, assisting customers with inquiries and resolving issues. I focused on creating a positive customer experience through effective communication and problem-solving skills.

My role as a Recruitment Consultant involved finding the right candidates for open positions and working with clients to understand their hiring needs. I identified and attracted top talent, screened resumes, conducted interviews, and negotiated job offers.

As a Sales/Call Assistant, I identified potential customers and pitched products, resulting in a 25% increase in sales and 90% customer retention. I utilized CRM software to document customer interactions and consistently met key performance indicators.

As a Warehouse Operative, I demonstrated exceptional ability to load and unload trucks with precision and operated forklifts proficiently. I maintained meticulous records of inventory levels and consistently adhered to all safety protocols.

I provided exceptional customer service, offering personalized recommendations and demonstrating high product knowledge to increase sales. I maintained a visually appealing store environment and collaborated with colleagues to improve overall sales.

Grade: Psychology: B, Business: D D

Activities and societies: Served as Football Captain and Head Boy during the sixth form.

Completed A Level qualifications in Psychology and a BTEC Extended Diploma in Business. Gained foundational knowledge in psychological theories and principles, alongside comprehensive business concepts and practices.