Samantha Damrath
@samanthadamrath
Experienced operations and customer-service professional skilled in office management and retail leadership.
ZimbabweWhat I'm looking for
I am an operations-focused professional with hands-on experience in office management, retail leadership, and hospitality services. I have coordinated administrative tasks, implemented organizational procedures, and overseen daily operations that drove measurable sales improvements.
In managerial and frontline roles I developed staff training programs, maintained high standards of customer service and hygiene, and contributed to sales growth—achieving a 15% increase in quarterly sales as a manager and a 10% monthly sales lift in retail roles.
I bring practical accounting skills from QuickBooks Pro training and a background of coursework in business administration, marketing and finance, and I aim to apply my operational, customer service, and bookkeeping strengths to help organizations run more efficiently.
Experience
Work history, roles, and key accomplishments
Sales Associate
EZ Shop
Mar 2024 - Dec 2024 (9 months)
Provided customer assistance, managed product displays and promotions, contributing to a 10% increase in monthly sales.
Housekeeper
Comfort Inn
May 2023 - Dec 2024 (1 year 7 months)
Maintained cleanliness of guest rooms and upheld high hygiene standards, receiving commendation for outstanding performance.
Manager
Dairy Queen Brazier
Apr 2015 - Dec 2020 (5 years 8 months)
Oversaw daily operations and staff, developed and implemented training programs, and achieved a 15% increase in quarterly sales.
Office Manager
Union Marine LLC
Nov 2011 - Feb 2015 (3 years 3 months)
Coordinated administrative tasks, managed office supplies and equipment, and implemented organizational procedures to improve office efficiency.
Sales Associate
The Pantry
Jan 2011 - Sep 2012 (1 year 8 months)
Assisted customers with product selection, managed inventory and restocking tasks, and achieved monthly sales targets.
Cashier
Dairy Queen Brazier
May 2009 - Nov 2010 (1 year 6 months)
Managed cash transactions, handled customer inquiries and complaints, and assisted in maintaining cleanliness of the work area.
Housekeeper
Big Rivers Electric Corporation
May 2008 - Feb 2009 (9 months)
Maintained cleanliness of facilities, ensured compliance with safety standards, and provided exceptional customer service.
Education
Degrees, certifications, and relevant coursework
Various institutions
College coursework, Business Management and Communication
Activities and societies: Extracurricular activities; teamwork and leadership development
Completed college classes covering business management and communication while actively participating in extracurricular activities and developing teamwork and leadership skills.
Bryan College of Health Sciences
Continuing education coursework, Business Administration
2024 - 2024
Activities and societies: Hand-on projects; practical skills development
Completed summer and winter classes in advanced business administration with coursework in marketing and finance and hands-on projects.
Webster County High School
High School Diploma, General Secondary Education
Grade: Honors
Activities and societies: Student government; fundraising events
Graduated high school with honors and participated in student government while organizing fundraising events for school projects.
QuickBooks Pro Training
Professional training, Business Accounting
2021 - 2021
Activities and societies: Applied QuickBooks to streamline financial processes
Completed extensive QuickBooks Pro training and applied skills to streamline financial processes.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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