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Ron "J" Mason

@ronjmason

Remote Sales Representative at Concentrix (Microsoft), exceeding monthly sales targets and achieving a 20%+ attachment rate.

Jamaica

Message

At Concentrix (Microsoft), I recommended solutions to business clients, contributing to 110–125% of monthly sales targets and a 20%+ attachment rate on qualifying accounts.

I guided business customers to suitable Microsoft packages while maintaining a 90%+ customer satisfaction score. I also kept CRM records 98%+ accurate through timely documentation and follow-up.

Previously, I was a Sales Representative at Centerfield Media (AT&T), Hinduja Global Solutions (Allconnect), and Alorica (Comcast). My work included consultative selling, helping customers choose products and services, and identifying upselling opportunities.

Experience

Work history, roles, and key accomplishments

Sales Representative

Concentrix

Sep 2023 - Jun 2026 (2 years 9 months)

Recommended Microsoft solutions to business clients, contributing to 110–125% of monthly sales targets. Increased revenue through strategic upselling and cross-selling, achieving a 20%+ attachment rate on qualifying accounts.

Consultative Selling Customer Relationship Management Upselling Cross Selling Lead Generation Issue Resolution Microsoft Office Google Workspace CRM Records Management Confidentiality Data Accuracy Follow up Lead Nurturing

Sales Representative

Centerfield Media

Oct 2019 - Jan 2022 (2 years 3 months)

Consistently exceeded sales targets and ranked among the team's top performers. Recommended AT&T products and services tailored to each customer's needs.

Consultative Selling Upselling Customer Relationship Management Issue Resolution Mentorship Sales Performance

Sales Representative

Hinduja Global Solutions

Oct 2018 - Oct 2019 (1 year)

Assisted customers in comparing and selecting home service providers based on their needs. Built rapport with customers to deliver a positive and personalized experience.

Customer Relationship Management Consultative Selling Order Processing Compliance Customer Satisfaction

Sales Representative

Alorica

Apr 2017 - Sep 2018 (1 year 5 months)

Recommended Comcast internet, TV, phone, and home security solutions based on customer needs. Consistently achieved sales targets through consultative selling and effective objection handling.

Consultative Selling Upselling Cross Selling Customer Relationship Management CRM Product Knowledge Order Processing