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Kemar Morrison

@kemarmorrison

Sales agent at IBEXGLOBAL, selling mobile plans and home internet while generating an average of 300k in monthly revenue.

Jamaica

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What I'm looking for

I'm seeking to deliver effective and efficient assistance to help meet and exceed organizational goals and expectations.

At IBEXGLOBAL, I sold mobile plans and home internet through inbound calls, upsold premium products, and resolved customer issues. I optimized plans to improve conversions and customer satisfaction.

Previously, at VXIGLOBALSOLUTIONS, I conducted outbound sales calls, identified customer needs, promoted and upsold products, and worked toward sales KPIs and revenue targets. At CENTERFIELD, I handled inbound sales, processed home-service move orders, and upgraded customer packages.

At ETECH GLOBAL SERVICES, I handled reservation calls and processed guest bookings. I also have experience with cloud-based CCaaS systems and CRM platforms, as well as proficiency in Microsoft Office and G-Suite applications.

Experience

Work history, roles, and key accomplishments

Inbound Sales Agent

Ibex Global

Mar 2023 - Mar 2026 (3 years)

Sold mobile plans and home internet through inbound calls, upsold premium products, resolved customer issues and optimized plans to improve conversions and customer satisfaction.

Inbound Sales Upselling Customer Service Mobile Plans Home Internet Problem Solving

Outbound Sales Associate

VXI Global Solutions

Oct 2020 - Mar 2023 (2 years 5 months)

Conducted outbound sales calls, identified customer needs, promoted and upsold products and services, handled objections and consistently worked toward sales KPIs and revenue targets.

Outbound Sales Upselling Objection Handling Sales KPIs Revenue Generation

Reservation Agent

Etech Global Services

Mar 2018 - Oct 2020 (2 years 7 months)

Handled inbound reservation calls, processed guest bookings, answered inquiries and recommended solutions to improve customers' travel and accommodation experience.

Reservations Customer Service Inbound Calls Travel Hospitality

Sales Expert

Centerfield

Jun 2017 - Mar 2018 (9 months)

Handled inbound sales, achieved sales quotas, processed home-service move orders, upgraded customer packages and identified opportunities to reduce customer costs through additional services.

Inbound Sales Sales Quota Customer Service Upselling Home Services