Looking for a job

Michael Airey

@michaelairey

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I generate revenue through B2B sales, prospecting, CRM management, and customer relationship building.

Jamaica

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What I'm looking for

I'm looking for a sales, business development, or customer success role where I can generate revenue, build client relationships, manage pipelines, and contribute in a remote, fast-paced environment.

I've generated new business and closed sales at BruntWork through inbound and outbound outreach, virtual consultations, and tailored customer solutions.

At Work Better Now, Interopay, and AtPoint Group, I've supported sales operations, supplier onboarding, lead generation, prospecting, pipeline tracking, and client communication. I've used HubSpot and ZoomInfo to identify target accounts, nurture opportunities, and maintain accurate CRM records.

I also led customer service teams at IBEX Global, coaching agents, monitoring KPIs, resolving escalations, and improving service consistency through quality assurance processes.

Experience

Work history, roles, and key accomplishments

Senior Sales Representative

BruntWork

Oct 2025 - May 2026 (7 months)

Managed inbound and outbound sales activities to generate new business opportunities and increase company revenue. Closed sales deals through phone calls, email communication, and virtual consultations with prospective clients.

Inbound Sales Outbound Sales Lead Generation Prospecting CRM Sales Pipeline Management Customer Relationship Management Communication Skills

Sales Coordinator / Administrator

Work Better Now

Jul 2024 - Aug 2025 (1 year 1 month)

Supported sales operations by preparing documentation and maintaining CRM records. Managed scheduling for meetings, follow-ups, and sales activities, and assisted with reporting sales metrics and administrative processes.

CRM Sales Operations Scheduling Reporting Email Communication Coordination Administrative Support

Supplier Enablement Specialist

Interopay

Jun 2023 - Jul 2024 (1 year 1 month)

Facilitated supplier onboarding and guided vendors through integration processes. Provided support regarding payment preferences and account setup, and coordinated with cross-functional teams to ensure supplier satisfaction.

Supplier Onboarding Vendor Management Integration Training Documentation Cross functional Coordination Customer Support

Sales / Business Acquisition Representative

AtPoint Group

Sep 2020 - Mar 2023 (2 years 6 months)

Generated leads through cold calling, email outreach, and online marketing campaigns. Scheduled meetings between potential clients and senior sales management, and utilized HubSpot and ZoomInfo for prospecting and pipeline tracking.

Cold Calling Email outreach Lead Generation Prospecting HubSpot ZoomInfo CRM Market Research Pipeline Management

Customer Service Team Manager

IBEX Global

Apr 2016 - Jul 2020 (4 years 3 months)

Led and supervised a customer service team to achieve performance goals. Conducted coaching, training, and performance evaluations, and managed escalated customer concerns professionally and efficiently.

Team Leadership Coaching Training Performance Management Customer Service KPI Monitoring Workforce Management Quality Assurance