Roman Padilla
@romanpadilla
I support customers and administrative operations with medical billing, coding, and technical support experience.
United StatesWhat I'm looking for
I'm currently a Dispatcher/Customer Service professional at Goodwill Industries, supporting customer needs and day-to-day operations.
I've built a detail-oriented, quality-focused foundation in medical administrative support, including posting deposits and payments, reconciling accounts accurately, and handling complex clerical requests. I protect patient confidentiality while supporting medical scheduling, intake, insurance verification, billing, and coding workflows.
I'm comfortable learning new technology and working across software applications, database management, data entry, EHR systems, and Microsoft Windows Server environments.
I bring a customer-service mindset along with experience in help desk, network support, desktop support, front desk operations, sales, hospitality, and office management.
Experience
Work history, roles, and key accomplishments
Dispatcher/Customer Service
Goodwill Industries
Nov 2020 - Present (5 years 9 months)
Handled dispatching and customer service duties, ensuring efficient operations and client satisfaction.
Education
Degrees, certifications, and relevant coursework
Lehman High School
High School Diploma, General Studies
Completed high school education at Lehman High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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