Christina Tatge
@christinatatge
Customer service professional with 15+ years’ experience in healthcare and front-line service roles.
United StatesWhat I'm looking for
I am a dedicated customer service professional with over 15 years of experience across banking, healthcare, logistics, and retail service roles. I consistently prioritize tasks, manage high-volume phone and in-person interactions, and follow through to achieve operational goals.
My background includes patient access, medical billing and coding (ICD-9/ICD-10), EMR systems, insurance verification, and hands-on service technician work such as home oxygen setup. I have seasonal delivery experience with UPS and ongoing front-line banking and teller responsibilities.
I seek increased responsibility and authority where I can apply strong organizational, communication, and technical support skills to improve processes, support teams, and deliver excellent customer and patient experiences.
Experience
Work history, roles, and key accomplishments
Bank Teller
Equitable Savings and Loan Association
Jun 2022 - Present (3 years 9 months)
Performed cash handling, customer transactions, and account services while maintaining accuracy and compliance; supported branch operations and delivered high-quality customer service.
Delivered packages to customers during peak season, maintained delivery schedules and customer service standards under time pressure.
Executed timely package deliveries during peak season, adhered to delivery procedures and provided positive customer interactions.
Patient Access Representative
Kit Carson County Health Service District
Mar 2018 - May 2020 (2 years 2 months)
Registered ER patients, managed admissions/discharges, verified insurance, processed transfers and entered daily charges to streamline patient flow and billing accuracy.
Customer Service Representative
Winfield United
Mar 2017 - Oct 2017 (7 months)
Answered phones, processed orders for agricultural products, and coordinated deliveries while maintaining strong customer relationships.
Service Technician
AeroCare
Nov 2014 - Sep 2016 (1 year 10 months)
Set up home oxygen equipment, provided technical support and handled insurance paperwork to ensure patient readiness and billing compliance.
Server
Burlington
Aug 2013 - Nov 2014 (1 year 3 months)
Provided table service, managed orders and payments, and maintained high customer satisfaction in a fast-paced dining environment.
Delivered prompt dining service, processed payments, and supported restaurant operations to enhance guest experience.
Tech Support Agent
EPS
Mar 2010 - Jan 2011 (10 months)
Provided technical support and troubleshooting for customers, resolving issues and documenting solutions to improve service quality.
Education
Degrees, certifications, and relevant coursework
Christina hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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