Roger Sandoval
@rogersandoval
Outbound Sales and Appointment Setter Specialist.
NicaraguaWhat I'm looking for
At Storm Leads Generator, I ran outbound campaigns of 300–500 calls per day to generate leads and book storm-damage roof inspections. I tracked leads and streamlined my workflow using JustCall, GoHighLevel, Trellus, and Google Sheets.
At Virtustant, I made 100–200 daily calls for Tella Health and Aspire Health and consistently booked 15 confirmed eye-exam appointments per day. I bring 10+ years of customer-facing experience, speak native English and fluent Spanish, and am seeking a remote outbound appointment setting or lead generation role.
Experience
Work history, roles, and key accomplishments
Outbound Appointment Setter
Storm Leads Generator
Mar 2026 - Jul 2026 (4 months)
Ran high-volume outbound campaigns of 300-500 calls per day to generate leads and book storm-damage roof inspections. Educated prospects on restoration services and overcame objections with empathy and clear communication.
Telehealth Appointment Setter
Virtustant
Sep 2025 - Dec 2025 (3 months)
Made 100-200 outbound calls daily for Tella Health and Aspire Health, consistently booking 15 confirmed eye-exam appointments per day. Managed patient records and call tracking in Tella Health and 8x8.
Customer Service & Sales Representative
Logicall-Live
Mar 2025 - Jun 2025 (3 months)
Handled product inquiries, order processing, and troubleshooting while exceeding weekly and monthly sales and satisfaction targets. Used upselling and cross-selling to increase revenue and kept accurate CRM records and follow-ups.
Customer Service Representative
Call-Core Call Center
Jun 2024 - Nov 2024 (5 months)
Managed high-volume inbound and outbound calls, resolving billing issues, order tracking, and replacements. Improved customer retention through proactive follow-ups.
Patient Support / Hospitality Associate
Trillium Hospital
Apr 2020 - Jan 2023 (2 years 9 months)
Provided front-line support to patients and families in the ER and hospital wards; recognized for professionalism and calm under pressure.
Customer Liaison
Daniels Sharpsmart
May 2011 - Mar 2020 (8 years 10 months)
Primary client contact for hospitals: managed service schedules, order confirmations, and issue resolution, and trained new employees.
Education
Degrees, certifications, and relevant coursework
Cardinal Leger Secondary School
High School Diploma, General Studies
Completed high school education at Cardinal Leger Secondary School in Brampton, Ontario.
Tech stack
Software and tools used professionally
Availability
Location
NicaraguaAuthorized to work in
Salary expectations
Social media
Job categories
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