Daniel Flores

I’m a certified Mental Coach and Personal Trainer with a strong customer-first mindset. I thrive on helping others improve through clear communication, proactive coaching, and measurable progress.

In remote roles, I’ve managed inbound and outbound sales as a Sales Specialist, identifying customer needs and presenting tailored solutions to increase conversions and long-term retention. As a Customer Experience Advocate, I provided high-level assistance with healthcare services and handled sensitive insurance and benefit inquiries with empathy and accuracy.

Earlier, I developed leadership and service excellence as a Call Center Agent / Supervisor, training teams and ensuring top-quality service and compliance across sales campaigns. I also worked as a Gym Trainer, delivering personalized programs while promoting mental and physical wellness—so I bring both performance coaching and customer experience strength to every interaction.