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Geshel Tucker

@gesheltucker

Appointment scheduler at Outsourced Clinical Services, coordinating patient appointments and procedures with clinics.

At Outsourced Clinical Services, I coordinated appointments and procedures between clinics and patients. I maintained communication with doctors and administrative staff and kept scheduling information accurate.

In earlier roles, I guided patients through virtual vision exams at Optical BPO and qualified homeowner leads at Rise Real Estate Group. At Concentrix, I supported customers with billing, account updates, and technical issues, and also promoted wireless products and service plans.

Experience

Work history, roles, and key accomplishments

Appointment Scheduler

Outsourced Clinical Services

Feb 2023 - Apr 2026 (3 years 2 months)

Coordinated appointments and procedures between clinics and patients. Maintained clear communication with doctors and administrative staff.

Appointment Scheduling remote communication CRM Software Data Entry

Lead Generator

Rise Real Estate Group

Feb 2021 - Mar 2022 (1 year 1 month)

Contacted homeowners regarding potential property sales and qualified leads for acquisition specialists. Updated CRM with detailed client information and scheduled follow-up appointments.

Lead Generation CRM Software Appointment Scheduling Data Entry

Telemedicine Agent

Optical BPO

Nov 2018 - Mar 2020 (1 year 4 months)

Guided patients through virtual vision exams and data collection. Recorded accurate results for optometrists' review and diagnosis.

Telemedicine Data Collection remote communication Data Entry

Sales Agent

Concentrix

Sep 2016 - Oct 2018 (2 years 1 month)

Promoted and sold wireless products and service plans. Identified customer needs and offered tailored solutions while consistently meeting sales goals.

Sales Customer Needs Analysis Goal Achievement