RSRodelen Sabay-sabay
@rodelensabaysabay
Dedicated call center representative with strong communication skills.
PhilippinesWhat I'm looking for
I am a dedicated professional with extensive experience in the call center industry, having worked with reputable companies such as Concentrix Bacolod and Panasiatic Call Center Inc. My journey began in 2006, and over the years, I have honed my skills in customer service, communication, and problem-solving. I take pride in being a valuable asset to my teams and contributing to the success of the organizations I work for.
Throughout my career, I have consistently demonstrated my ability to handle customer inquiries and resolve issues efficiently. My experience spans various roles, allowing me to develop a versatile skill set that includes effective communication, teamwork, and adaptability. I am passionate about delivering exceptional service and ensuring customer satisfaction, which I believe is crucial in any business.
Experience
Work history, roles, and key accomplishments
Call Center Representative
Concentrix Bacolod
May 2021 - Present (4 years 2 months)
Served as a Call Center Representative, handling customer inquiries and providing support. Maintained high levels of customer satisfaction through effective communication and problem-solving.
Call Center Agent
Panasiatic Call Center Inc
Oct 2015 - Present (9 years 9 months)
Worked as a Call Center Agent, assisting customers with various issues and ensuring efficient service delivery. Managed a high volume of calls while maintaining quality standards.
Shop Assistant
Star Ink Shop SM Malls
Aug 2008 - Present (16 years 11 months)
Assisted customers with their printing and ink needs, providing product information and sales support. Managed inventory and ensured the shop was well-stocked.
Sales Associate
Baby Company SM City Bacolod
Nov 2006 - Present (18 years 8 months)
Provided customer service and sales support in a retail environment. Assisted customers in selecting baby products and maintained an organized store display.
Education
Degrees, certifications, and relevant coursework
Carlos Hilado Memorial State College
Bachelor of Elementary Education, Elementary Education
Pursued a Bachelor of Elementary Education at Carlos Hilado Memorial State College. Focused on foundational teaching principles and educational methodologies.
Emiliano Lizares Nat’l High School
High School Diploma, General Studies
Completed secondary education at Emiliano Lizares National High School. Developed foundational academic skills and knowledge.
Asuncion L. Lizares Elementary School 1
Elementary Education, General Studies
Attended Asuncion L. Lizares Elementary School 1 for primary education. Gained fundamental knowledge and skills.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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