Mimi User
@m4ppy
Dedicated call center agent with experience in customer service.
What I'm looking for
I am a dedicated professional with experience in customer service roles, particularly in call centers. My journey began in 2015 at Alorica, where I honed my communication skills and learned the importance of customer satisfaction. I have worked with notable companies such as Convergys and Corner House Kitchen, where I further developed my ability to handle diverse customer needs and provide exceptional service.
Throughout my career, I have consistently demonstrated my commitment to excellence and my ability to thrive in fast-paced environments. I am eager to leverage my skills and experience in a new role that allows me to contribute to a team focused on delivering outstanding customer experiences.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Convergys
Sep 2019 - Jan 2020 (4 months)
Employed as a Call Center Agent for Paypal UK, providing support and resolving customer issues through effective communication and technical assistance.
Service Crew
Corner House
Jul 2018 - Jan 2019 (6 months)
Worked as a Service Crew member, responsible for customer service, food preparation, and maintaining cleanliness in the restaurant environment.
Call Center Agent
Alorica
Mar 2015 - Dec 2015 (9 months)
Worked as a Call Center Agent handling customer inquiries and support for Barclay Card US. Developed skills in communication and problem-solving while managing customer interactions.
Education
Degrees, certifications, and relevant coursework
College of St. Amatiel
Certificate, Computer Technician
2011 -
Studied Computer Technician, focusing on the technical skills required for computer repair and maintenance.
Arellano University
High School Diploma, High School
2008 -
Completed high school education with a focus on general studies.
Availability
Location
Authorized to work in
Job categories
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