Open to opportunities

Sophie Marston

@sophiemarston

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Motivated individual with a strong background in customer service.

United Kingdom

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What I'm looking for

I am looking for a role that allows me to grow professionally and contribute to a positive team atmosphere.

I am a motivated and reliable individual with a strong background in customer service and retail. Known for my hardworking nature, I am organized and approachable, with a keen eye for detail and a passion for providing excellent service. I thrive in fast-paced environments and always strive to meet customer expectations.

My experience includes working as a Home Shopping Picker and Click & Collect Assistant at ASDA, where I accurately picked and packed customer orders while ensuring smooth service. I have also worked as a Seasonal Sales Assistant at Next and a Seasonal Picker at Tesco, where I honed my skills in customer service and retail operations. I am eager to learn and develop new skills, and I am looking for a role where I can grow professionally and contribute to a positive team atmosphere.

Experience

Work history, roles, and key accomplishments

Home Shopping Picker & Click & Collect Assistant

ASDA

Oct 2024 - Feb 2025 (4 months)

Accurately picked and packed customer orders to meet tight deadlines. Handled Click & Collect orders, greeting customers and ensuring smooth service. Worked collaboratively in a fast-paced retail environment while keeping attention to detail.

Customer Service Teamwork Time Management Attention To Detail

Seasonal Easter Staff – Sales Assistant

Feb 2024 - May 2024 (3 months)

Provided excellent customer service during the busy Easter trading period. Helped customers with product enquiries and purchases. Restocked merchandise and maintained visual presentation standards.

Customer Service Sales Merchandise Team Collaboration

Seasonal Christmas Picker

Tesco

Sep 2023 - Dec 2023 (3 months)

Selected and packed online grocery orders efficiently during the Christmas period. Ensured high standards of product quality and order accuracy. Worked under pressure in a fast-paced environment to meet customer expectations.

Quality Control Inventory Management Fast Paced Environment Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

The Nobel School

GCSEs, General Studies

Achieved GCSEs in a range of subjects including English Literature, English Language, Psychology, Sociology, Triple Science, Religious Education, and Mathematics. Developed foundational knowledge across various disciplines.