Hibba Iqbal

I am a dedicated and results-oriented professional with a strong background in customer service, retail, and project management. My commitment to delivering exceptional customer experiences and operational excellence drives my work. I have extensive experience managing customer interactions, resolving complaints, and ensuring high-quality service delivery. My focus is on providing positive experiences and fostering long-term relationships with customers.

Throughout my career, I have demonstrated excellent communication, problem-solving, and organizational skills. I take a proactive and adaptable approach to tasks, showcasing my leadership capabilities by exceeding performance targets and managing teams effectively. My current role as a Customer Experience Advisor at La Redoute UK has allowed me to hone my skills in customer relationship management and complaint resolution, consistently delivering timely resolutions and building customer trust through empathetic communication.

I am passionate about optimizing processes and enhancing customer retention strategies. My technical proficiency in CRM systems and data analysis further supports my ability to drive performance and achieve key performance indicators. I am eager to leverage my skills and experience to contribute to a dynamic team focused on delivering outstanding customer service.