Rida User

I am a multi-talented customer service professional with around three years of experience in technical support, premium desk support, and business development. I consistently deliver high-quality support through clear communication, problem-solving and a friendly approach, and I have contributed to revenue growth through market research, cold calling and client acquisition.

I have trained new joiners and conducted soft-skills sessions for MBA and engineering students, hold a Certified Master Trainer & Facilitator credential, and thrive in fast-paced environments where I can foster customer satisfaction and take on increased responsibility.