Akhil Perupally
@akhilperupally
Sr. Tech Support Associate with a passion for customer service.
What I'm looking for
I am a dedicated and self-motivated individual with a strong background in technical support and customer service. With experience in providing thorough support and problem resolution for customers, I possess excellent communication skills and the ability to work effectively in a fast-paced environment.
My professional journey has equipped me with the skills to diagnose and troubleshoot technical issues, document customer issues, and provide timely resolutions. I am proficient in using various tools and software, including SIEBEL, and have experience in configuring email clients and providing remote access support.
I am a quick learner, adaptable to new situations, and thrive in a team-oriented environment. I am excited to leverage my skills and experience to contribute to the growth of an organization and improve my skills.
Experience
Work history, roles, and key accomplishments
Provided thorough support and problem resolution for customers using required tools. Managed base level IT support to consumer clients and provided chat support for critical issues.
Associate
Conneqt Business Solutions Pvt. Ltd.
Feb 2021 - Mar 2023 (2 years 1 month)
Served as subject banking sector, performed database management, and reviewed escalation data mail processing.
Education
Degrees, certifications, and relevant coursework
Akhil hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Availability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Akhil?
You can contact Akhil and 90k+ other talented remote workers on Himalayas.
Message AkhilFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
