Richard Berame
@richardberame
Customer service professional with 20+ years delivering high-quality service and resolving complex issues.
United StatesWhat I'm looking for
I’m a customer service professional with 20+ years of experience delivering high-quality service in both insurance and event customer service settings. My focus has always been client satisfaction, problem resolution, and relationship management in fast-paced environments.
I’ve built strong client relationships through consistent follow-ups and needs-based consultations, while staying current on insurance regulations and products. In my insurance roles, I assessed client needs, recommended appropriate coverage options, and supported successful policy sales.
I also deliver standout experiences as an event DJ, curating personalized music and ambiance. I coordinate with clients and vendors to ensure smooth execution, managing audio equipment and logistics with attention to detail.
Experience
Work history, roles, and key accomplishments
Disc Jockey (DJ)
Awthentik Vibes
Jan 2012 - Present (14 years 6 months)
Delivered exceptional client experiences by curating personalized event music and ambiance. Coordinated with clients and vendors for smooth event execution and managed audio equipment and logistics.
Insurance Agent/Broker
Global Guard Insurance
Jan 2014 - Jan 2016 (2 years)
Provided tailored insurance solutions by assessing client needs and identifying appropriate coverage options. Built client relationships through follow-ups and needs-based consultations while maintaining knowledge of industry regulations and insurance products.
Insurance Agent/Broker
Sameday Insurance
Jan 2010 - Jan 2014 (4 years)
Presented and sold auto, home, and life insurance products and closed sales, achieving/exceeding monthly sales targets. Delivered persuasive product presentations and overcame objections to close deals.
Education
Degrees, certifications, and relevant coursework
Estancia High School
High School Diploma, Secondary Education
2012 -
Completed coursework at Estancia High School and earned a High School Diploma.
CIEMT
EMT Certification Program, Emergency Medical Technology
Studied emergency medical procedures including CPR, patient assessment, and trauma response as part of an EMT certification program.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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