Ashley Milner

I am an award-winning insurance agent with sixteen years of hands-on experience in customer service, underwriting guidance, and account management. I consistently deliver high customer satisfaction—historic standings include a 94% satisfaction rating and repeated recognition as a top performer.

My background includes direct policyholder support (billing, payment plans, refunds, policy updates), reducing client risk by applying company underwriting guidelines, and generating measurable business impact through property referrals and productivity improvements. I have also led small teams, tracked goals and performance, and created workflows that improved production efficiency.

I bring strong communication, time-management and leadership skills, plus proficiency with spreadsheets and data entry tools. I am motivated to continue learning systems and processes, support teammates, and contribute to a results-driven insurance or customer-focused organization.