Jolene Disbrow

Identified potential clients, understood their needs, and sold insurance policies that met those needs. Explained policy details, processed applications, and ensured all necessary documentation was completed.

Assisted seniors and others in determining eligibility for Medicare benefits and helped clients evaluate their needs to choose healthcare plans. Conducted sales over the phone, prospected, networked, and marketed while adhering to CMS Medicare marketing guidelines.

Answered calls and provided excellent customer service, maintaining a positive and professional attitude. Assisted with billing issues and resolved customer inquiries via email and phone.

Managed the receiving and processing of incoming stock and materials, ensuring efficient inventory flow. Responsible for picking and filling orders from stock, overseeing packing, and shipping operations.

Handled the receiving and processing of incoming stock and materials, ensuring accurate inventory. Performed order picking and filling, and oversaw the packing and shipping of orders.

Greeted and checked guests into the hotel, managing inbound and outbound calls for reservations. Handled money transactions, performed light housekeeping, and assisted with event preparation.

Completed a comprehensive program to become a Professional Medical Assistant, gaining essential skills for clinical and administrative roles in healthcare settings. Studied medical terminology, patient care, and office procedures.

Obtained a high school diploma, completing a foundational education that prepared for further studies and professional development. Developed core academic skills and participated in various school activities.