Revanth Mandela

I've supported guests at SU 29 Boutique Hotel in Valletta, providing front-line service, resolving inquiries, processing payments, and managing bookings and travel requests.

I handle complaints with empathy, escalate complex issues when needed, and keep appointment schedules, visitor logs, records, and documentation accurate.

Previously at Marigold by Green Park Hotel in Hyderabad, I coordinated with housekeeping, maintenance, and food and beverage teams to resolve guest issues efficiently.

I'm building a career in customer support, bringing hospitality experience, strong communication, active listening, and fluent English to high-volume customer interactions.