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Tamana Singh

@tamanasingh

Central reservations professional at Green Park Hotels handling bookings across multiple properties through calls, email, and online channels.

India

Message

At Green Park Hotels, I handle centralized reservations for multiple properties through calls, emails, and online channels. I use PMS to keep booking entries and updates accurate.

At Novotel, I gained experience in guest relations, record-keeping, and resolving guest complaints. During my internship at ITC Kohenur, I gained Room Division experience and assisted with staff training programs and service quality initiatives.

Experience

Work history, roles, and key accomplishments

GSA In Front Office

Novotel

Jun 2025 - Oct 2025 (4 months)

Acquired experience in guest relations, proficient in data management, record-keeping, and system utilization. Effectively addressed and resolved guest complaints.

Guest Relations Data Management Record keeping Problem Solving

Intern

ITC Kohenur

Dec 2023 - Apr 2024 (4 months)

Gained comprehensive experience in the Room Division Department. Assisted in the Learning and Development department, contributing to staff training programs and service quality improvement initiatives.

Rooms Division Operations Corporate Trainer Service Quality Improvement

Liaison Officer G20

G20

Jan 2023 - Jan 2023 (0 months)

Coordinated with foreign delegates providing exceptional service and ensuring smooth communication. Received appreciation for professionalism and problem-solving skills during the high-profile event.

Coordination Communication Skills Problem Solving Professionalism

Education

Degrees, certifications, and relevant coursework

National Institute of Tourism & Hospitality Management

Bachelor of Science, Hospitality and Hotel Administration

2022 - 2025

Bachelor of Science in Hospitality and Hotel Administration from the National Institute of Tourism & Hospitality Management, Hyderabad, from 2022 to 2025.