AKAthri Kudi
@athrikudi
Customer-focused hospitality professional experienced in customer support, team leadership, and operations.
IndiaWhat I'm looking for
I am a customer-focused hospitality and operations professional with progressive experience in customer support, guest relations, and team leadership across fast-paced foodservice and service environments. I have a track record of resolving customer issues, mentoring team members, managing reservations and events, and supporting operational tasks to maintain service quality and safety.
I bring strong relationship-building skills, multitasking ability and a positive attitude to roles that require effective communication, problem solving and reliability. I am motivated to take on new challenges, contribute to organizational development, and continue growing professionally while delivering excellent customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Amazon Transportation Pvt. Ltd.
Mar 2022 - Present (3 years 6 months)
Resolved customer issues across calls, chats, and emails and coordinated with internal teams to ensure timely delivery and prompt complaint resolution, maintaining professional customer relationships.
Senior Team Member
Domino’s Pizza
Jun 2019 - Jan 2022 (2 years 7 months)
Led team meetings, trained and mentored new staff, supported management projects and managed inventory to meet demand while maintaining workplace cleanliness and safety.
Guest Relation Executive
The Yellow Chilli Restaurant
Aug 2016 - Jun 2019 (2 years 10 months)
Managed reservations and VIP events, tracked guest feedback and prepared weekly summaries to drive service improvements and maintain high guest satisfaction and loyalty.
Crew Member
McDonald’s
Oct 2015 - Aug 2016 (10 months)
Executed opening and closing procedures, operated kitchen equipment following safety guidelines, handled cashier duties, and ensured food quality and safe handling for positive guest experiences.
Education
Degrees, certifications, and relevant coursework
CUChaudhary Charan Singh University
Master of Commerce, Human Resources Management
Completed M.Com in Human Resources Management at Chaudhary Charan Singh University, Meerut.
CUChaudhary Charan Singh University
Bachelor of Commerce, Commerce
Completed B.Com at Chaudhary Charan Singh University, Meerut.
Colonel's Brightland Public School
Intermediate, Commerce
Completed Intermediate (Commerce) at Colonel's Brightland Public School, Agra.
Meerut Public Girls School
High School, General
Completed High School at Meerut Public Girls School, Meerut.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Athri?
You can contact Athri and 90k+ other talented remote workers on Himalayas.
Message AthriFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
