AN
Open to opportunities

Abhishek Na6

@abhishekna6

Ambitious support professional dedicated to client satisfaction and problem-solving.

India
Message

What I'm looking for

I am looking for a role that allows me to enhance customer experiences while utilizing my skills in a dynamic and supportive environment.

I am an ambitious support professional with a strong work ethic, dedicated to achieving high levels of client satisfaction through effective problem-solving and assistance. My journey in the hospitality industry began during my studies at Lovely Professional University, where I gained valuable experience working in various roles, including as a trainee at a hotel that catered to celebrities. This experience ignited my passion for providing exceptional service and understanding the nuances of client interactions.

My career progressed as I took on roles in esteemed establishments such as Fortune Park Moksha ITC and Rixos Premium Dubai, where I honed my skills in hotel operations and guest services. Most recently, I worked as a Customer Support Agent and Sales Promoter at Lyca Mobile in Limerick, Ireland, where I combined my customer service expertise with my academic pursuits in business management. This role allowed me to deepen my understanding of business operations while ensuring customer satisfaction.

Experience

Work history, roles, and key accomplishments

RD

Room Attendant

Rixos Premium Dubai

Jan 2018 - Feb 2020 (2 years 1 month)

Worked in a top-ranked 5-star deluxe hotel, focusing on hotel operations and providing optimum service to guests.

FI

Trainee

Fortune Park Moksha ITC

Jan 2016 - Dec 2016 (11 months)

Gained experience in all departments of a 5-star hotel, recognized with a best trainee certificate for outstanding performance.

LU

Trainee

Lovely Professional University

Jan 2015 - Jan 2016 (1 year)

Worked in a hotel situated within the university campus, providing quality service to celebrities during promotions while balancing work and studies.

Education

Degrees, certifications, and relevant coursework

Griffith University logoGU

Griffith University

Masters in International Business Management, International Business Management

2022 - 2022

Grade: 6.0

Pursuing a Master's degree in International Business Management with a focus on hospitality.

Lovely Professional University logoLU

Lovely Professional University

Bachelor's in Hotel Management, Hospitality

2015 - 2019

Grade: 7.8

Pursued a Bachelor's degree in Hotel Management, focusing on hospitality and service management.

MS

Meerut Public School

Higher Secondary, General Education

2014 - 2014

Grade: 75

Completed Higher Secondary education with a focus on advanced studies.

AS

Army School

Matriculation, General Education

2011 - 2011

Grade: 7.0

Completed Matriculation with a focus on foundational education.

Tech stack

Software and tools used professionally

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Abhishek Na6 - Customer Support and Sales Promoter - Lyca Mobile | Himalayas