Emani Hazel
@emanihazel
Compassionate medical administrative professional with strong patient-facing and office operations skills.
United StatesWhat I'm looking for
I am a dedicated medical administrative professional with hands-on experience in front-desk operations, EMR management, patient scheduling, and insurance verification. I have supported clinical teams in busy hospital and clinic settings and continuously work to improve patient flow and administrative accuracy.
My background includes roles at DaVita and NYC Health & Hospitals where I managed patient records, coordinated referrals and diagnostic testing, and maintained HIPAA-compliant documentation. I am familiar with EPIC and Microsoft Office tools and have been involved in onboarding and supporting new staff.
Earlier roles as a Direct Support Professional and camp/afterschool assistant strengthened my interpersonal, caregiving, and documentation skills while working with diverse populations, including individuals with disabilities and children. I bring patience, strong time management, and a focus on respectful, person-centered support.
I hold certifications including CCMA, BLS, EKG, Phlebotomy Technician, and Medical Administrative Assistant, and I am authorized to work in the U.S. I seek opportunities to expand my medical administrative expertise and contribute to efficient, compassionate patient care.
Experience
Work history, roles, and key accomplishments
Medical Administrative Assistant
DaVita
Mar 2024 - Present (1 year 7 months)
Managed front desk operations, scheduled appointments and labs, verified insurance and collected payments while onboarding new staff and maintaining EMR records to improve clinic workflow.
Direct Support Professional
Richmond Children Services
May 2023 - Apr 2024 (11 months)
Provided daily living support and medication administration to individuals with disabilities, documented progress and coordinated transport and care with families and healthcare teams.
Server / Waiter
King of the Sea
Jun 2022 - Feb 2024 (1 year 8 months)
Greeted and seated guests, took orders, operated POS and prepared online delivery orders while ensuring order accuracy and attentive guest service.
Campaign Canvasser
Florida Seminole Tribe
Oct 2021 - Mar 2022 (5 months)
Collected signatures and petitions door-to-door and at events to support sports betting legalization, consistently meeting daily quotas and earning performance bonuses.
Brand Ambassador / Team Lead
Forever 21
Jan 2021 - Aug 2021 (7 months)
Led sales floor activities, managed cashiering and inventory tasks, drove customer sign-ups and supported store events, consistently meeting sales targets.
Direct Support Professional
Logan Temp Staffing
Apr 2019 - Apr 2021 (2 years)
Assisted residents with daily living skills and developmental goals, provided transport and documented progress and observations in care plans.
Medical Office Assistant
NYC Health + Hospitals
Jan 2019 - Dec 2019 (11 months)
Managed patient scheduling and EMR records, coordinated referrals and diagnostics, verified insurance coverage and maintained supply inventory to support clinical operations.
Assistant HR Manager
Toys R Us
Feb 2018 - Sep 2019 (1 year 7 months)
Supported recruitment and benefits administration, coordinated interviews and meetings, and helped run employee recognition programs to improve HR operations.
Retail Team Leader
Kmart
Oct 2016 - Apr 2018 (1 year 6 months)
Managed store operations including opening/closing, cash handling and scheduling, coached staff and improved customer loyalty through service and team development.
Afterschool Teacher Assistant
Summer Youth Employment Program
Sep 2016 - Jun 2017 (9 months)
Assisted in implementing individual education plans, maintained student files and collaborated with speech therapists and social workers to support student development.
Education
Degrees, certifications, and relevant coursework
Oneonta Job Corps
Certificate, Medical Administrative Assistant / Medical Assisting
2017 - 2019
Completed certificate programs in Medical Administrative Assistant and Medical Assisting covering medical office procedures, EMR, and clinical skills.
East Bronx Academy for the Future
High School Diploma, Secondary Education
2012 - 2016
Activities and societies: After school teacher's assistant, summer camp counselor, Summer Youth Employment Program (SYEP)
High school diploma with coursework and experience supporting youth programs and classroom assistance.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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