Open to opportunities

Katelyn Ezzo

@katelynezzo

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Organized administrative professional specializing in patient care coordination with strong compliance skills.

United States

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What I'm looking for

I seek a frontline administrative role where I can manage scheduling, records, compliance, and customer interactions within a collaborative team focused on operational excellence.

I am an organized administrative professional with experience supporting managers, medical and hearing-care offices, and manufacturing sales teams. I have managed patient communications, scheduling, records, billing, reports, and compliance with HIPAA regulations, supporting operations across multi-provider clinical settings.

I deliver accurate records and billing workflows, and customer-focused front-desk service while maintaining confidentiality and regulatory compliance. I am reliable, detail-oriented, and experienced in report preparation, inventory and supply management, and improving administrative processes to support teams and stakeholders.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

RDF Associate

Aug 2025 - Mar 2026 (7 months)

Provided administrative support to property managers overseeing 55 properties, managed tenant/vendor communications, coordinated maintenance requests, and maintained lease, compliance, and insurance records to ensure regulatory adherence.

Tenant Relations Lease Administration Accounts Payable Receivable Customer Service Office Administration & Compliance Scheduling Accounts Payable Receivable

Patient Care Coordinator

Beltone Hearing Care Center

May 2024 - Jun 2025 (1 year 1 month)

Served as first point of contact for patients, managed scheduling to maximize testing, maintained patient records and HIPAA compliance, coordinated insurance verifications, and prepared district reports including payments and inventory.

Patient Scheduling HIPAA Insurance Verification Reporting Inventory Management Cash Handling EMR

Child and Youth Program Assistant

Child Development Center

Apr 2023 - May 2024 (1 year 1 month)

Provided childcare for infants (6 weeks–2 years), developed activities and curriculum, maintained daily records of meals, naps and care, and supported children's emotional and social development while ensuring hygiene and safety.

Curriculum Development Records Management Hygiene & Diapering Safety Safety

Front Desk Receptionist

Orthopaedic Associate

May 2022 - Aug 2022 (3 months)

Checked in patients, managed scheduling for 12 doctors and 9 PAs, processed billing and copays, handled phone and administrative tasks, and maintained HIPAA-compliant patient records and documentation.

Patient Check In Scheduling Medical Billing HIPAA Records Management Front Desk Operations Administrative Support

Administrative / Sales Assistant

Hydratech Industries

Jun 2019 - Mar 2022 (2 years 9 months)

Managed customer purchase orders and inventory receipt, prepared sales and open-order reports, coordinated shipments, communicated with international counterparts, and supported sales managers with quotes and administrative tasks.

Order Processing Inventory Management Sales Reporting Quoting Excel Customer Service

Education

Degrees, certifications, and relevant coursework

Baldwin County Virtual School

High School Diploma, General Studies

Grade: 3.7 GPA

Activities and societies: AP Algebra I & II/Trig; AP Statistics; Algebra with Finance; Honors English

Graduated from a self-paced virtual program with Advanced Placement coursework in English and Mathematics, including AP Algebra I & II/Trig and AP Statistics.