At Fresenius Kidney Care, I coordinated patient appointments and staff schedules for onsite and offsite services. I also maintained electronic and paper patient records.
I handled skilled nursing facility billing and clinic data entry in CROWNWeb. I entered monthly medication counts in SAP and maintained clinic manager expense reports.
At Food Folks and Fun (KFC), I advanced from assistant manager to general manager and then area manager. As general manager, I led a store that ranked number one in customer service during my tenure and became an area training location for new managers.
At Time Warner Cable Media, I answered inbound calls, explained services, processed service orders, and helped resolve escalated service and billing concerns. I currently assist residents with daily activities and personal care at Stoney Ridge Senior Living.
