Open to opportunities

Millia Laurent

@millialaurent

Message

Administrative professional with strong customer service and clerical skills.

United States

Message

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth.

I am an administrative professional with a Bachelor's degree in Healthcare Management and extensive experience in various administrative roles. My career has been marked by a commitment to providing exceptional customer service and maintaining efficient office operations. I thrive in dynamic environments where I can utilize my strong organizational skills and attention to detail.

Throughout my career, I have held positions such as Administrative Assistant and Front Desk Attendant, where I was responsible for managing guest relations, performing data entry, and providing clerical support to management. My ability to multitask and work collaboratively with teams has consistently contributed to the success of the organizations I have been a part of.

I am proficient in Microsoft Office Suite, QuickBooks, and have a solid understanding of scheduling and supervisory tasks. I am eager to bring my skills to a new opportunity where I can continue to grow and make a positive impact.

Experience

Work history, roles, and key accomplishments

Front Desk Attendant

Sonder Hospitality Inc.

Feb 2023 - Apr 2024 (1 year 2 months)

Responsible for checking in and out guests, assisting with bookings, collecting payments, and addressing maintenance issues. Engaged guests with local attractions and maintained cleanliness in lobby areas.

Customer Service Payment Processing Team Collaboration Communication Skills Microsoft Office Problem Solving

Administrative Assistant

Community Research Initiative

Oct 2019 - Jan 2023 (3 years 3 months)

Provided administrative support including faxing, scanning, and maintaining filing systems. Assisted management with clerical tasks and handled incoming correspondence.

Administrative Support Data Entry Communication Skills Microsoft Office Customer Service Time Management Problem Solving

Office Assistant/Research Analyst

Cambridge College

Sep 2016 - May 2019 (2 years 8 months)

Created industry-specific alumni lists, researched alumni through social media, and developed programs to enhance student skills. Engaged alumni with marketing messages and arranged meetings.

Program Development Marketing Communication Skills Microsoft Office Networking Team Collaboration

Front Desk Agent/Customer Service

Hostelling International USA

Jul 2014 - Aug 2016 (2 years 1 month)

Greeted guests, managed check-in/out processes, introduced local attractions, and monitored cash deposits. Recognized for exceptional hospitality and customer relations.