Rejie Macalolot

Handled financial account inquiries and resolved billing, payment refund, and account concerns. Provided accurate information on financial services while ensuring data confidentiality.

Assisted members with healthcare-related inquiries including claims, benefits, and account details. Guided clients in understanding policies and medical coverage, delivering empathetic service to ensure customer satisfaction and retention.

Maintained accurate and up-to-date inventory records using spreadsheets and databases. Conducted monthly physical inventory counts and verified shipments against Bills of Lading, improving inventory accuracy and minimizing processing delays.

Assisted customers with orders and payments. Ensured dining area cleanliness and sanitation, and supported food preparation and order fulfillment.

Helped customers find products and answered inquiries. Provided information on store policies and promotions, and monitored stock levels and restocked items.

Delivered customer service by greeting and assisting shoppers. Processed returns, tracked inventory, and organized displays to ensure product availability.

Pursued a Bachelor of Secondary Education major in MAPEH, but did not complete the degree.

Completed high school education and received a high school graduate diploma in 2009.

Completed elementary education and received an elementary diploma in 2005.