Reine Mkanna

Currently volunteering to support humanitarian initiatives, focusing on providing assistance and resources to those in need.

As a freelance web developer, I designed and developed responsive websites, focusing on user experience and modern UI/UX practices. I utilized various technologies to deliver dynamic web solutions.

As a freelance translator, I utilized my native Arabic and English skills to translate over one hundred documents, ensuring clarity and precision in communication. This role enhanced my cross-cultural communication abilities.

In this position, I provided customer support, addressing inquiries and resolving issues efficiently. My focus was on delivering high-quality service and maintaining customer satisfaction.

In this role, I strengthened my customer service skills through active listening and clear communication. I also gained proficiency in digital software for data collection and follow-ups, working effectively within a team.

As a receptionist, I developed essential customer service skills, focusing on problem-solving and effective communication. This role provided practical insights into customer needs and enhanced my ability to provide exceptional service.

As a volunteer contributor, I supported relief efforts following the earthquake, assisting in various tasks to help those affected by the disaster.