Husein Alia

As a dedicated customer service representative with nearly three years of experience, I am passionate about enhancing client satisfaction and driving results. My proven ability to communicate effectively and work collaboratively within teams has allowed me to ensure seamless service delivery. I am skilled in managing multiple tasks efficiently while maintaining a high standard of customer care.

In my role as an Associate Support Officer at Strikingly, I provided exemplary support to clients by addressing inquiries and concerns promptly. I managed customer interactions through live chat, email, and phone support channels, and conducted AI language training tailored to diverse client needs. My commitment to continuous improvement is reflected in my ability to analyze customer feedback and implement solutions that enhance user experience.