Modar Nasory
@modarnasory
Customer support and finance professional improving operations and experience.
What I'm looking for
I am a customer support and finance professional with over five years of practical experience in accounting and customer service across Syria and Iraq.
I have managed financial operations, including daily accounting, expense tracking, invoicing and reconciliations, and delivered measurable cost and error reductions.
In customer-facing roles I resolved technical, financial and service issues, handled high volumes of inquiries, and produced reports that drove process improvements and increased client satisfaction.
I am a communicative team player who adapts to diverse environments, seeks operational efficiency, and consistently delivers professional service to enhance customer experience.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Master Piece
Dec 2023 - Jul 2025 (1 year 7 months)
Managed doctors' cases and resolved technical, financial, and service-related issues, improving customer experience, speeding delivery processes, and significantly increasing doctor satisfaction.
Financial Accountant
Davinci Restaurant
Aug 2019 - May 2022 (2 years 9 months)
Managed daily accounting operations, prepared periodic financial reports, oversaw invoicing and reconciliations, and implemented controls that reduced monthly expenses by 15% and invoice errors by 20%.
Education
Degrees, certifications, and relevant coursework
Tishreen University
Bachelor of Business Administration, Business Administration
2015 - 2019
Completed a Bachelor of Business Administration at Tishreen University, covering core business and financial management subjects from September 2015 to July 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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