Ray Alo

I am a dedicated customer service professional with a strong background in solving problems, data analysis, and business operations. My passion lies in improving service delivery through data-driven insights that enhance customer satisfaction. I pride myself on my effective communication skills, which I utilize to resolve customer issues efficiently.

In my current role as a Hybrid Data Management Specialist, I collaborate with healthcare professionals to ensure seamless data flow and accurate record management. I have demonstrated exceptional speed and accuracy in data entry, consistently exceeding performance expectations. My previous experience as a Team Lead in Business Operations allowed me to establish robust relationships with technical teams, significantly improving client satisfaction and reducing service disruptions.

With an MBA in Marketing and a BSc in Anatomy, I have a solid educational foundation that complements my practical experience. I am committed to continuous improvement and operational excellence, always seeking opportunities to enhance service delivery and build strong relationships with clients and stakeholders.