Ibrahim Hamdalat Olajumoke

I am a dedicated customer-focused professional with a proven track record in resolving inquiries and delivering exceptional customer experiences. My experience includes managing high call volumes and setting appointments in fast-paced environments, where I consistently achieve team goals. I pride myself on my strong communication skills and a positive attitude, which have been instrumental in building lasting relationships with clients.

In my previous roles, I have demonstrated my proficiency in data management and process improvement. As a Medical Office Assistant, I organized and maintained patient records with a 99% accuracy rate, significantly improving patient flow during emergencies. My role as a Customer Support Representative further honed my skills in managing customer inquiries, achieving a 95% resolution rate, and enhancing product delivery efficiency through collaboration with various teams.

With a Bachelor of Technology in Biochemistry and certifications in Data Analytics, I am passionate about leveraging data to enhance operational efficiency. I am eager to bring my skills and experience to a dynamic team that values customer satisfaction and continuous improvement.