Dominic Hutchinson

I am a dedicated Customer Service Officer with experience managing both phone and email communications in a high-paced contact center environment. My approach is centered around delivering empathetic, solution-focused support while processing complex inquiries and adhering to established procedures. I pride myself on maintaining quality service, even under pressure, and I am goal-oriented with a positive, can-do attitude.

I have a diverse background in customer service, technology, and the disability sectors. I am eager to continue expanding my experience while contributing to a collaborative, growth-focused environment. My previous roles have equipped me with valuable skills in navigating complex inquiries, using CRM and Salesforce systems, and meeting high-demand KPIs.