R Avila
@ravila
Empathetic sales development professional with SaaS experience.
What I'm looking for
I am an empathetic and results-driven sales development professional with over three years of experience in the SaaS industry. My journey has been marked by a proven track record of exceeding quotas and building strong consultative relationships with cross-functional teams and clients. I excel at translating complex solutions into value-based outcomes, ensuring that clients understand the benefits of the products I represent.
Currently, I serve as an Enterprise Sales Development Representative at Fullstory, where I conduct targeted outreach and qualify prospects for a behavioral analytics data platform. My previous roles have equipped me with a deep understanding of digital customer experience tools and user behavior analytics. I take pride in my ability to personalize outreach strategies, maintain high engagement rates, and contribute to significant revenue growth.
Beyond my professional experience, I hold a Master of Arts in Teaching English to Speakers of Other Languages and a Bachelor of Fine Arts in Writing for Screen & Television. I am passionate about continuous learning and development, both personally and professionally, and I actively seek opportunities to grow within a dynamic and collaborative environment.
Experience
Work history, roles, and key accomplishments
Enterprise Sales Development Rep
Fullstory
Apr 2025 - Present (3 months)
Conducted targeted outreach and qualified prospects for a behavioral analytics data platform. Partnered cross-functionally with marketing and product to tailor outreach by persona.
Sales Development Rep
Leap
Jul 2024 - Present (1 year)
Conducted discovery on inbound leads to qualify for construction software. Prospected outbound leads, overcame objections, and secured demos of the product.
Sales Development Rep
Hotjar LTD
Dec 2022 - Present (2 years 7 months)
Prospected 50 new leads daily, including emailing, phone calls, and Qualification Calls to the AMER region. Developed framework selling techniques and messaging for the first-ever SDR motion in the organization.
Sales Development Intern
Talend
Sep 2022 - Present (2 years 10 months)
Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging. Collaborated and competed within an SDR team setting.
Mod/Severe Special Ed Teacher
Yuba County of Education
Apr 2022 - Present (3 years 3 months)
Met 73% of IEP goals through empathetic assessment and targeted efforts. Created and edited curriculum to meet the individual needs and preferences of students.
Program Director
Mission Neighborhood Centers
Oct 2020 - Present (4 years 9 months)
Improved attendance of 80% of students through consistent communication and follow-up. Achieved 100% enrollment in a start-up community program through prospecting and outreach.
ESL Teacher
English Prep Academy
May 2017 - Present (8 years 2 months)
Attained 12% reading score improvements through lessons tailored directly to weekly assessments. Engaged 25 language learners using fun, dynamic activities and enthusiastic teaching style to increase cooperation and educational outcomes.
Substitute Teacher
Bellflower Unified School District
Dec 2013 - Present (11 years 7 months)
Mentored 14-18 year olds in an educational setting to engage students, spark curiosity, build rapport, and increase cooperation. Communicated with a team of administrators and teachers to ensure learning outcomes were met.
Education
Degrees, certifications, and relevant coursework
Arkansas Tech University
Master of Arts, Teaching English to Speakers of Other Languages
Grade: 4.0 GPA
Completed graduate-level coursework focusing on linguistics and the social and mechanical aspects of language learning and production. Achieved a perfect 4.0 GPA during the program.
University of Southern California
Bachelor of Fine Arts, Writing for Screen & Television
Studied writing for screen and television, developing skills in narrative structure, scriptwriting, and media production.
Availability
Location
Authorized to work in
Job categories
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