Georgii Lipko

I bring 3+ years of high-volume inbound and outbound client interactions across call centers, B2B sales, and direct service environments. I’m experienced in HubSpot, structured discovery frameworks, objection handling, and maintaining a consistently professional tone under friction.

In my Sales Development Representative roles, I executed 64+ outbound calls per day, met daily KPIs for contact rate and qualified pipeline volume, and qualified prospects using discovery to identify pain points. I route qualified leads to Account Executives through clean CRM handoffs and document call outcomes and qualification notes to support clear follow-up.

I’m especially strong in sensitive conversations—using active listening and de-escalation to reduce call resistance while driving conversion against monthly targets. I refined objection handling through weekly 1:1 coaching, and I stay calm and effective across adversarial, resistant, and crisis-like interactions.

I also balance results with relationship-building: I’ve retained a multinational client base for 12+ months through tailored communication and learner-centered problem-solving. Trilingual (English, Russian, Ukrainian), I build trust across multicultural audiences and adapt quickly to each person’s situation and needs.