Open to opportunities

Summer Evans

@summerevans

Message

Self-starter with nearly 5 years in B2B sales development.

United States

Message

What I'm looking for

I seek a role that emphasizes customer support and relationship-building in a collaborative environment.

I am a self-starter with nearly five years of experience in B2B sales development, where I have driven revenue through hustle, persistence, and strong communication skills. My background in customer service spans over a decade, allowing me to excel in active listening, issue resolution, and empathetic interactions. I am equipped to transition seamlessly from sales into service, leveraging my CRM expertise and a metrics-driven mindset to enhance customer satisfaction.

In my recent role at Crafted For Conversion, I crafted high-performing marketing content that boosted website engagement by 25% and improved analytics reporting efficiency. I also facilitated a 45% increase in campaign engagement by synchronizing efforts between sales and marketing teams. My commitment to problem-solving and relationship-building has consistently resulted in improved client satisfaction and reduced escalations.

I am looking to channel my strengths into a role centered on supporting and delighting customers, where I can continue to make a positive impact and contribute to team success.

Experience

Work history, roles, and key accomplishments

Current

B2B Content Strategist

Current

Audience Engagement CRM Software

Jan 2024 - Present (1 year 6 months)

Created reports, dashboards, and various content to meet client and director objectives, improving satisfaction by 30%. Created and optimized high-performing marketing content, boosting website engagement by 25% and improving analytics reporting efficiency.

CRM Software Content Strategy Communication Skills Excel

Current

Sales Development Representative

Current

Hubspot CRM

Jun 2023 - Present (2 years 1 month)

Facilitated a 45% increase in campaign engagement by synchronizing efforts between sales and marketing teams. Optimized call lists based on research of 3,000+ prospects, boosting outreach effectiveness by 25%.

Sales Enablement Data Analysis Communication Time Management Attention To Detail

Admissions Advisor

Elevate

Apr 2023 - Present (2 years 3 months)

Accelerated team growth by identifying and qualifying hundreds of B2B candidates, boosting overall performance. Managed hundreds of outbound calls from potential students, delivering comprehensive information about the institution and enhancing enrollment rates.

B2B Sales Outbound Calling Enrollment management Team Leadership

Sales Development Representative

Vyral Marketing

Nov 2022 - Present (2 years 8 months)

Executed timely follow-ups, re-engaging 30% of customers and boosting satisfaction by 15%. Created and presented comprehensive reports on sales activities, boosting management's decision-making efficiency by 20%.

Reporting Prospecting Customer Engagement Email Marketing

Survey Interviewer

American Directions Research Group

Jun 2022 - Present (3 years 1 month)

Enhanced survey processes by implementing feedback from 200 respondents, boosting response rates by 30%. Conducted outreach to over 1000 respondents, achieving a 72% completion rate and enhancing data quality.

Survey Design Data Collection Respondent Outreach Data Quality Interviewing

Survey Interviewer

Issues and Answers Global Network

May 2022 - Present (3 years 2 months)

Executed cold calls to 50+ selected respondents, gathering insights on diverse medical topics, and improving outreach success by 10%. Diligently verified the eligibility of 200+ individuals for surveys by efficiently collecting personal information and reviewing forms.

Cold Calling Data Collection Problem Solving

Education

Degrees, certifications, and relevant coursework

Elevate

Certification, Sales Development

Obtained the Elevate Sales Development Certification, focusing on advanced sales strategies. This certification was completed in December 2022.

Elevate Certification Admissions Advisor

Certification, Sales Development

Completed the Elevate Sales Development Certification, enhancing skills in sales development. This certification focused on accelerating team growth and identifying qualified B2B candidates.

MyComputerCareer

Diploma, Computer/Information Technology Administration and Management

Grade: 4.0

Earned a Diploma in Information Technology Administration and Security. This program provided comprehensive knowledge in computer and information technology administration.

MyComputerCareer

Diploma, Information Technology Administration and Security

Completed a Diploma in Information Technology Administration and Security. This diploma focused on the essential aspects of IT administration and security.