rakesh jadhav

I’m a Customer Support Executive with 1+ year of experience in customer service, issue resolution, and process operations. I’ve handled customer queries through calls and email support, resolved concerns while ensuring quality service, and escalated complex issues to the relevant teams.

I focus on maintaining accurate customer records and documentation, delivering service that meets company policies, and supporting customers with policy updates, account servicing, and timely issue resolution. I’m at my best in a 24/7 International Voice Process environment, combining excellent communication, problem-solving, and interpersonal skills to protect service quality while staying aligned with SLA and KPI targets.