Roopa Gowda
@roopagowda1
Customer Support Executive handling customer queries and complaints through phone-based and service-support channels.
IndiaWhat I'm looking for
In my Customer Support Executive role, I handle customer queries and complaints through phone-based and service-support channels. I provide clear information about products, services, processes, and account-related requests.
I investigate customer issues and work toward timely, accurate resolutions in line with service-level expectations. I also document interactions, escalate complex cases, and support service quality through accurate, professional communication.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Unknown
May 2022 - Present (4 years 5 months)
Handled customer queries and complaints professionally through phone-based and service-support channels. Provided clear information on products, services, processes, and account-related requests while maintaining a customer-first approach.
Education
Degrees, certifications, and relevant coursework
Frankfinn Institute
B.Tech
2018 - 2022
Pursued a B.Tech degree at Frankfinn Institute in Bangalore, India, from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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