Rahul Sharma
@rahulsharma34
I lead B2B and B2C sales operations, building teams, funnels, dashboards, and AI-powered workflow tools.
IndiaWhat I'm looking for
At Interior Xpressions, I lead end-to-end B2B and B2C sales operations across IndiaMart, TradeIndia, and JustDial. I built platform-specific lead funnels that increased qualified lead inflow by 35% and improved lead-to-closure rates by 28%.
I've managed teams of 25+ sales agents and trained more than 50 employees, using KPIs, scorecards, incentives, SOPs, CRM automation, and performance dashboards to improve accountability and output. Across The Remote Staff, Radical Minds Technologies, One Point One Solutions, Club Mahindra, and Nextinc, I improved conversion, productivity, customer satisfaction, sales performance, and operational efficiency.
I'm also a self-directed builder of AI-powered tools and web applications, including TaskForge, AdvisorIQ, AgentHive, and StreakUp, applying ChatGPT, Claude, Gemini, n8n, Power BI, Supabase, and Vercel to solve operational problems.
Experience
Work history, roles, and key accomplishments
Operations & Sales Manager
Interior Xpressions
Jan 2025 - Present (1 year 7 months)
Spearheading end-to-end B2B & B2C sales operations across IndiaMart, TradeIndia, and JustDial platforms, driving revenue growth and market penetration. Built and scaled a high-performance sales team, defining KPIs and incentive structures to sustain top-quartile output.
Operations & Sales Manager
The Remote Staff
Jun 2024 - Nov 2025 (1 year 5 months)
Improved lead conversion rate by 22% through enhanced scripting and CRM automation. Managed a team of 25+ agents and implemented sales performance dashboards improving accountability.
Assistant Manager – Operations
Radical Minds Technologies Pvt. Ltd
Jun 2022 - May 2024 (1 year 11 months)
Reduced process inefficiencies by 18% by implementing cross-departmental SOPs. Trained and guided over 50 employees, boosting productivity by 20% within one quarter.
Assistant Manager – Operations
One Point One Solutions
Jan 2021 - Apr 2022 (1 year 3 months)
Managed multi-channel B2B/B2C support for SPECTRA Internet. Resolved 95% of escalated issues within SLA, improving customer satisfaction score by 17%.
Sales Team Leader
Club Mahindra Holidays Pvt. Ltd
Aug 2019 - Aug 2020 (1 year)
Increased monthly team sales by 30% through lead prioritization and sales coaching. Reduced sales cycle time by 25% by implementing objection-handling scripts.
Team Leader – Customer Support
Nextinc Pvt. Ltd
Jun 2016 - Jun 2019 (3 years)
Managed 20+ support agents for Hero Motocorp, maintaining >90% FCR. Designed knowledge base and SOPs, reducing average handling time by 14%.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University
Bachelor of Business Administration, Management
Bachelor of Business Administration in Management from Indira Gandhi National Open University, completed in 2017.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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