Akash Singh

I am a seasoned Operations Manager with over 8 years of experience in driving operational efficiency and client satisfaction across various industries. My career has been marked by a commitment to developing teams, improving processes, and enhancing productivity. I have successfully managed large teams, spearheaded process improvement initiatives, and consistently met productivity targets.

At Paytm, I lead a team of 24 individuals, focusing on enhancing merchant satisfaction through effective communication and prompt issue resolution. My ability to collaborate with cross-functional teams has resulted in customized solutions that improve client retention rates and exceed sales targets. I am passionate about fostering long-term partnerships and ensuring compliance with operational standards.

Throughout my career, I have demonstrated a strong understanding of industry trends and a results-driven approach. I thrive in dynamic environments where I can leverage my skills in sales operations, team management, and strategic partnerships to drive growth and success.