Chaitra Jayram

With over three years of experience in the call center industry, I am a highly motivated professional dedicated to providing exceptional customer service. My journey began at Bounce, where I honed my skills in customer care, actively listening to clients and addressing their concerns effectively. This role allowed me to develop my ability to engage with customers and maximize their satisfaction.

At Dunzo, I took on the role of Technical Support, where I managed complex complaints and designed new policies to enhance customer experience. My commitment to clear communication and adaptability has been instrumental in maintaining high customer satisfaction levels. Currently, as an Advisor 2 in Technical Support at Concentrix, I leverage technology to improve service delivery and ensure that customer interactions are handled with the utmost professionalism.